Frequently Asked Questions

Yes, cases can be shared with other BharatPACS-using organizations through unique case keys, ensuring continuity of care when a radiologist is unavailable.

Yes. BharatPACS is web-based and works on PC, tablet and mobile browsers.

Yes, where supported. Reporting templates can be created and reused, helping radiologists standardize report structure and move through routine studies faster.

BharatPACS is a web-based PACS and teleradiology workflow platform for hospitals, diagnostic centres and radiologists — accessible from a browser, with no software installation required.

Hospitals, diagnostic centres, teleradiology providers and independent radiologists who need a shared platform for PACS, viewing, reporting and verification.

No. BharatPACS runs in the browser on PC, tablet or mobile — there is no client software to install or maintain on radiologist or technician workstations.

BharatPACS provides 24×7 technical support.

Pricing depends on your imaging volume, storage choice and number of users. Contact our team and we'll share a proposal tailored to your requirement.

BharatPACS can be integrated with existing hospital information systems, subject to compatible interfaces, through DICOM, DICOM Modality Worklist, HL7 or REST API. Third-party customization or licensing requirements may depend on project scope.

Traditional PACS deployments often require contacting the vendor for configuration changes, user setup or workflow adjustments. BharatPACS is built around a centralized Admin ID that lets your own administrator manage users, roles, case assignment, worklist columns and more directly — reducing turnaround time for day-to-day changes without needing vendor intervention for every request.

As of now, BharatPACS has processed 1,000,000+ cases, serves 600+ diagnostic centres, works with 8+ associated radiologists, and is used in 2+ countries. These figures reflect current usage and continue to grow.

A PACS enhances communication by allowing direct messaging related to specific cases, which reduces the need for phone calls and ensures all involved parties have accurate and up-to-date information.

Yes, BharatPACS provides an administrator-controlled platform allowing for customization of user roles, access permissions, and dashboard views tailored to the specific needs of a diagnostic center.

A PACS improves workflow by organizing case management, providing a clear worklist for tracking the status of each case, and enabling collaboration among radiologists for reviews and second opinions.

A Picture Archiving and Communication System (PACS) is a web-based platform that allows the storage, retrieval, and sharing of medical images digitally, facilitating efficient workflows and improved patient care.

BharatPACS improves the efficiency of radiology workflows through its advanced, web-based PACS platform, which allows for high-level administrative control. A single Admin ID can manage roles and user types, create customizable worklists, and assign cases to multiple radiologists for collaborative reviews. The tagging feature prioritizes cases based on urgency, ensuring critical cases are handled promptly. Its integrated communication tools reduce the need for phone calls and ensure clear case histories and messages are attached to each case. Additionally, the reporting process is designed to streamline transitions from draft to final, with branding capabilities for reports and easy sharing options. All these features reduce bottlenecks and enhance overall productivity in radiology departments.

BharatPACS is designed for easy integration with existing healthcare IT infrastructure through a flexible setup that includes Cloud storage, Local/on-premise options, and a Hybrid Cloud + Local combination. This adaptability ensures that hospitals, diagnostic centres, and teleradiology companies can implement BharatPACS without disturbing their current workflows. Additionally, it allows for centralized administration across different user roles, making it scalable for small to large healthcare organizations. The system supports mobile uploads and user-specific dashboard customizations, further enhancing its fit within various IT environments.

BharatPACS provides comprehensive support for DICOM file formats, which is essential for medical imaging. Users can upload DICOM studies using TARANG, a dedicated application for ZIP file uploads or direct folder uploads, while BharatPACS Sender enables rapid uploads (up to approximately 1 GB in about 30 seconds) with options for compressed and non-compressed workflows. Furthermore, the platform includes a web-based DICOM viewer that offers tools for window/level adjustment, zoom, pan, rotation, and measurements, along with features like Multi-Planar Reconstruction (2D MPR) and 3D viewing for compatible studies, ensuring a seamless experience for radiologists and other medical professionals.

BharatPACS integrates with existing medical imaging equipment through its robust DICOM upload mechanisms. Users can employ TARANG, BharatPACS's DICOM upload application for uploading studies efficiently, or BharatPACS Sender, which enables high-speed uploads of DICOM images. This functionality ensures that imaging outputs from various modalities can be directly uploaded into the BharatPACS platform, facilitating a streamlined workflow for hospitals and diagnostic centers.

Yes, integrating AI with PACS systems like BharatPACS employs robust security protocols to ensure the secure handling of patient data, in compliance with healthcare regulations.

BharatPACS supports remote consultations by providing a web-based PACS solution designed for efficient case management. Each case generates a unique case key that allows for sharing among BharatPACS users, ensuring that case history and workflow are maintained. Additionally, cases can be assigned to multiple radiologists for second opinions. Communication is streamlined with an integrated messaging option for diagnostic centres to connect directly with the radiology team regarding specific cases. This interconnected workflow minimizes barriers and enhances collaboration in remote consultations.

BharatPACS utilizes two primary mechanisms for handling DICOM file formats. The first is TARANG, a dedicated DICOM upload application that allows users to upload studies either as ZIP files or directly from supported folders. The second is BharatPACS Sender, a high-speed uploader designed to facilitate quick uploads, achieving speeds of up to approximately 1 GB in around 30 seconds, depending on internet conditions. Both options provide flexibility as they support both compressed and non-compressed DICOM uploads.

BharatPACS offers several features to improve the efficiency of your radiology workflow. You can customize worklists according to user roles, allowing each member of your team to focus on relevant cases. Using case tags like Emergency or STAT helps prioritize urgent cases on the dashboard. The platform's admin-level controls enable seamless user management, including the ability to assign cases to multiple radiologists for second opinions. Communication tools allow centres to add notes to cases, ensuring clarity about specific requirements. Additionally, the ability to revert cases for corrections enhances traceability and reduces unnecessary back-and-forth communications among team members.

BharatPACS supports DICOM file transfers through TARANG, allowing users to upload studies either as ZIP files or directly from a folder, and the BharatPACS Sender, which is capable of high-speed uploads, transferring up to approximately 1 GB in around 30 seconds based on network conditions. For storage options, BharatPACS provides flexibility with cloud storage, local/on-premise storage, or a hybrid model that retains a local copy for quick access while ensuring cloud backup for security and redundancy.

BharatPACS integrates with existing radiology equipment by enabling DICOM uploads through its proprietary applications, TARANG and BharatPACS Sender, which allow for studies to be uploaded efficiently from multiple sources, including mobile devices. The system supports various storage options, such as cloud, local/on-premise, and hybrid models, allowing compatibility with diverse infrastructure setups. Furthermore, BharatPACS provides customizable workflows and user roles to match the specific operational needs of hospitals, diagnostic centres, and teleradiology companies, ensuring a smooth adaptation to current workflows and equipment.

Cross-organization sharing allows radiologists to access cases from other centers securely, facilitating collaboration and ensuring timely second opinions, improving the overall diagnostic and treatment process.

PACS stands for Picture Archiving and Communication System, and it is crucial for radiology as it facilitates the storage, retrieval, and sharing of medical images, enhancing accessibility and efficiency in imaging workflows.

Yes. BharatPACS is built on a DICOM 3.0 compliant architecture, supporting standard DICOM storage, DICOM Query/Retrieve and DICOM Modality Worklist, so it works with DICOM-compatible modalities and viewers.

BharatPACS supports CT, MRI, X-Ray, CR, DR, US and other DICOM-compatible modalities.

Yes. BharatPACS supports DICOM Modality Worklist, which can supply patient and study information to compatible modalities.

Centralized administration allows a single user to manage various roles within an organization, streamlining task assignments and ensuring better access control and data management.

Yes. Each case generates a unique case key. If a radiologist is unavailable, that key can be shared with another BharatPACS-using teleradiology company or Admin organization, which can use it to bring the case onto their own dashboard along with its history. This is a BharatPACS-to-BharatPACS workflow, not open public sharing.

The case key is a unique identifier generated for each case in BharatPACS. It's what allows a case to be securely handed off to another BharatPACS organization when needed, along with its history and available case information.

Yes. Cases can carry tags such as Emergency, Priority, STAT and MLC, which can influence how they are surfaced and prioritized on the dashboard.

The worklist tracks a case through distinct stages — Created, History, Unassigned, Assigned, Pending, Draft, Verify, Final, Reverted, Urgent and Reprint — so administrators, radiologists and verifiers can see exactly where each case stands without needing to search through a single undifferentiated list.

BharatPACS allows users to generate reports in multiple formats, including PDF and DOC, and enables custom templates for branding, facilitating quick access and distribution of reports.

Yes. Centers can configure a letterhead header and footer so reports carry their own branding.

Where a center has its WhatsApp API workflow configured, reports shared with patients through that workflow can carry the center's letterhead branding. This requires the center's own WhatsApp API/configuration rather than being an unconfigured, default feature.

Yes, where supported. A case link can be generated and shared, giving a direct way to reference a specific case.

Yes. Reports can be downloaded as PDF, downloaded as DOC, or printed directly, depending on how the receiving clinician or patient needs the report.

BharatPACS enhances communication by incorporating messaging features within each case, enabling centres and radiologists to discuss specific cases directly, minimizing reliance on calls and emails.

Yes. Each case has a message/note/history option that lets a centre communicate directly with the radiology team about that specific case, instead of relying on a phone call or a separate message outside the system.

Case notes and communication are visible to the users involved in that case's workflow, keeping the conversation attached to the case itself rather than broadcasting it to unrelated users.

BharatPACS supports cloud, on-premise local storage, or a hybrid deployment — you choose based on your infrastructure and requirements.

BharatPACS can support scheduled automated backups covering the database, application and configuration, along with documented recovery procedures. An optional secondary backup server or disaster recovery site can be added where required.

Yes. BharatPACS can be deployed as a centralized on-premise system — including the PACS application server, database server, DICOM storage and backup storage — or as cloud, or a hybrid of both.

Yes. The architecture is designed to expand as modalities, users, departments, storage capacity and workload grow, rather than requiring a re-platform.

Yes. BharatPACS supports cloud storage, local/on-premise storage, or a hybrid combination — a local copy for fast access, backed up to the cloud.

BharatPACS supports both compressed and no-compression DICOM upload. TARANG and BharatPACS Sender default to a no-compression workflow so full diagnostic detail reaches PACS intact, while compression is available as a choice when connection speed is the constraint.

Yes. Studies can be uploaded as ZIP files through TARANG, BharatPACS's DICOM upload application.

Yes. BharatPACS includes an advanced, web-based DICOM viewer with window/level, zoom, pan, rotate, measurement, annotation and cine tools, so there is no separate viewer application to install.

Yes. The viewer includes advanced 3D visualization, reconstructing compatible series into a volume that can be viewed and manipulated in three dimensions, directly in the browser.

Yes. Multi-Planar Reconstruction (MPR) is built into the viewer, reconstructing series into coronal and sagittal planes for compatible studies. BharatPACS is built to provide a fast 2D MPR experience as part of the standard reading workflow.

Yes. Reports move through a report correction and verification workflow before being finalized, so they can be reviewed and corrected as part of the standard reporting process.

Yes. An Admin can finalize a report under a selected doctor's name as part of the assignment and reporting workflow.

Yes. When a case is reverted, the stated reason stays visible in the case's workflow and history, so corrections are traceable rather than relying on off-record communication.

Yes. In addition to assigning cases and finalizing reports under the appropriate doctor, an Admin can verify a case as part of the administrative workflow.

Yes. Access in BharatPACS is configured by role, so each user only sees and can act on what's relevant to their responsibilities — for example, an Assignor sees case-assignment tools, a Billing user sees billing information, and a Dashboard Viewer gets read-only visibility. Permissions are set from the Admin ID for each user type your organization creates.

Yes. An Admin ID can upload cases on behalf of a center, in addition to assigning cases and finalizing reports under a selected doctor's name.

BharatPACS supports Co-Admin, Radiologist, Diagnostic Centre, Assignor, Verifier, Physician, Dashboard Viewer, Receptionist, Billing, Typist, Lab Staff and Group ID account types, along with other configured roles — all created and managed centrally from the Admin ID.

Yes. The Admin ID is built to centrally manage every user type — Co-Admin, Radiologist, Diagnostic Centre, Assignor, Verifier, Physician, Dashboard Viewer, Receptionist, Billing, Typist, Lab Staff, Group ID and other configured roles — along with centre and doctor setup and patient/case detail management, from one login.

Yes. BharatPACS supports short usernames, with a minimum of 2 characters where allowed by the system's configuration — useful for keeping login credentials simple for staff who use them daily.

Yes. A case can be assigned to a single radiologist or split across multiple radiologists, giving admins flexibility in how workload is distributed.

A case is typically assigned to multiple radiologists when a second opinion is needed, when the case requires additional review, or when more than one radiologist's opinion is relevant to the diagnosis. BharatPACS supports assigning a single case across multiple radiologists for exactly these situations.

Yes. The system tracks who finalized a report and the time it was finalized, as part of the case's timeline.

Yes. A case's timeline shows when it was uploaded, assigned, reassigned, sent for verification, finalized, and by whom — a complete view of its journey through the workflow.

A case timeline gives an administrator or centre a clear record of what happened to a case and when — without needing to call the radiologist or reporting team to ask for a status update. Being able to see who touched a case and at what stage it currently stands reduces repeated follow-up calls and makes it easier to identify where a case is delayed.

TARANG is BharatPACS's DICOM upload application, built for uploading studies as ZIP files or directly from a folder where supported, with a no-compression upload workflow.

BharatPACS Sender is BharatPACS's high-speed DICOM uploader, designed for rapid transfer of large studies. BharatPACS states it can upload up to approximately 1 GB within around 30 seconds, depending on your internet speed and system/network conditions, with a choice of compressed or no-compression upload.

Yes, where supported. Studies can be created by uploading DICOM or JPEG images from a phone or mobile device, and the resulting study appears in the Worklist like any other case.

Yes. Admins can control which worklist and dashboard columns are visible to each Center or Doctor, using check/uncheck style controls where supported.

Yes. The dashboard's auto-refresh interval can be configured — for example 2, 5, 10 or 15 minutes — depending on how actively a team needs live updates.

Yes. BharatPACS supports a day mode and a night mode, along with multiple colour themes, so the interface can be adjusted to individual or organizational preference.

BharatPACS is used by and suited to a wide range of organizations — individual diagnostic centres, small diagnostic and USG centres, hospital chains, individual hospitals, teleradiology companies and medical colleges — with the same Admin-ID-centric model scaling to each.

Yes. A small diagnostic or USG centre can run its operations through a single Admin ID, without needing a large team of specialized users — the Admin can manage centre and doctor setup, case assignment and verification directly. As the centre grows, additional dedicated roles (Assignor, Verifier, Billing, and others) can be added without changing the underlying workflow.

Yes. Large hospitals and hospital chains can use BharatPACS's full role set — Radiologist, Verifier, Assignor, Receptionist, Billing and others — across multiple centres, with a centralized Admin ID managing users and case assignment at scale.

Yes. Teleradiology companies can use BharatPACS to assign cases across a radiologist pool, route reports through a verifier for quality review, and track each case's status from upload through to final report — across multiple client diagnostic centres.

Yes. Medical colleges can use BharatPACS for case management, viewing and reporting workflow the same way a hospital or diagnostic centre would, with role-based access for faculty, radiologists and other staff configured through the Admin ID.

BharatPACS originated from problems observed in existing PACS systems during the COVID period, when diagnostic centres and hospitals needed to scale imaging and reporting quickly but were limited by vendor dependency, fixed subscription models, and having to contact the PACS provider for every workflow change, however small. BharatPACS was built to give organizations more direct, administrator-level control over their own PACS workflow.

Yes. BharatPACS is built in India for Indian healthcare organizations. The platform is developed with the intent of contributing to India's technology and healthcare economy and reducing dependency on foreign PACS technology, while still providing advanced, full-featured PACS capabilities.

BharatPACS's mission is to build advanced PACS technology in India, contribute to the Indian technology and healthcare economy, and give Indian diagnostic centres, hospitals and radiologists a capable, administrator-controlled alternative to being dependent on foreign PACS vendors.

No. BharatPACS is not positioned as a cheap or stripped-down PACS. It is built as an advanced, premium-featured, administrator-controlled platform, designed to be affordable for Indian healthcare organizations rather than being a reduced-feature budget option.

By giving your own Admin ID direct control over user management, case assignment, worklist columns and dashboard configuration, BharatPACS reduces how often you need to contact the PACS provider for day-to-day workflow changes — a limitation that was part of the original motivation for building BharatPACS.